holiday - apartments &  - houses

Sibylle Schrader
E- 29780 Nerja/ Málaga
Tel. : ( 0034 ) 95-252 4812 
Mobil:  (0034 ) 634 876 389
info@fewosol.de


 

 

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conditions

 

BOOKING CONDITIONS

All arrangements made between me, The Agent and you, The Client, are subject
to the following conditions at all times.

1) BOOKING
As agent I are authorized by various companies/owners to offer their property for rental, and can indicate if a property is available between certain dates. However as I am sure you will understand, I can only confirm a booking and the receipt of the relevant deposit . A contract will not exist . Any accommodation booking is only for the use of the clients named or numbered on the booking form, and any subletting, sharing, over occupation or assignment is prohibited. If for any reason your booking has to be  cancelled, I shall make every effort to offer you a suitable alternative, if you reject this I will at your request, and in full and final settlement, refund all amounts paid to date. Any complaints regarding the accommodation must be advised to me within 24 hours of first arrival.

2)BOOKING DEPOSIT and PAYMENT BALANCE
A deposit of 30% for each property is payable when booking. It is payable within a week.
Please note: any bank fees shall be paid by the ordering customer, paypal fees will be charged at arrival.

Any outstanding balance is due for payment by arrival in cash ( Euro )
In the event of any cancellation, the deposit  is non-returnable .In case of cancellation just 3 months to 6 weeks before booking date 50%, after this  100% of the rental price is due for payment. Adequate insurance should be taken out to protect against cancellation of all booking aspects.

Some owners requires the outstanding  balance  8 weeks before the date of departure. It is the responsibility of the client to ensure that the final payment is made by the due date. If payment was not received on time, I would endeavour to contact the client to confirm that the payment would be sent without further delay, however if payment was still not forthcoming within 7 days of the due by date, or it was indicated that payment would not be forthcoming, I would have no alternative, and shall be entitled to cancel the booking and retain the deposit without notice.  

3) ARRIVAL and DEPATURE
Time of Arrival not before  14:00
Time of depature not after 11:00

by arrangement other times might be possible.
The apartment/ house has to be left clean swept, Any rubbish has to be taken out. Pots , pans , hob, stove, mikrovwae have to be cleaned.

4) SECURITY
All baggage, money and personal possessions remain at all times and in all circumstances at the owners (the clients) risk. Suitable insurance cover should be purchased to protect any items of value.

5) SERVICES
I am unable to accept responsibility for any inconvenience caused by disturbance of any kind, and at any time from neighbouring property, land, tenants/clients or animals. Or by the failure of local services for any length of time, such as electricity, water supply, electric or gas equipment. Or for the unavailability of any general amenities, including television
(analogue or satellite), swimming pools that may have to drained and re-filled from time to time, road works or condition of roads. It should be noted that many villas in this region have final access via dirt track only, and cars should be driven in accordance with the conditions of the ground surface. I also point out that I have no jurisdiction, and therefore
cannot guarantee availability in regard to community pools. It should be noted that most swimming pools are not available during the winter months, the usual available period for most complexes is May – October, but this is completely at the discretion of the complex President. The use of all electrical items such as- washing machine, dishwasher, iron, radio/cassette,
kettle, coffee maker etc. is entirely at the discretion of the user, and I will not be responsible for any injury or damage that may be a result of such usage. The owners of each property provide the linen & towels, as I have no control over the amount or quality of such items, I can therefore not be responsible for such. A guarantee cannot be given to the availability, or
condition of BBQ’s. Views from the property may change from time to time due to happenings beyond our control, and cannot therefore be always guaranteed. Any damages/breakage’s must be replaced or paid for. I retain the right to charge for damages/breakage’s if not replaced or paid for at the time of occupancy.

6) DAMAGES
Damages to the facility and equipment caused by  improper use of the accommodations 
will be  charged. The customer is asked to report any damages to the agent and replace any damaged items yourself. In case of no replacement  of  broken objects, the agent reserves the right to demand appropriatesum from the customer.
In case of a 
damage deposit, the deposit  will be refunded  within a week by bank transfer  if7 as far as  the accommodation provided was left undamaged and in good condition, that means  the costs of cleaning should  not to surmount the usual  amount.

 
7) SMOKIMG
Some
 homes are designated as NON-SMOKING apartments. In cas of non-compliance  costs for extra cleaning (eg wash curtains, blankets, pillows, sofas, shampoo, etc.)  will be charged.
Even in case that apartments  are not explicitly stated 
as an  NON-SMOKING apartment, we kindly ask  you to smoke  in the rooms only moderately.

THANK YOU!